Frequently Asked Questions (FAQs)

What is a chromebook?

The Chromebook is a laptop of a different breed. Instead of Windows 10 or MacOS, Chromebooks run Google's Chrome OS. These machines are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud (some functionality is available offline). Chromebooks have done quite well in the education market, and work similar to a library book - they will be checked out to students for long-term use, but they do remain the property of Yukon Public Schools. The devices will accompany students to and from school each day when in-person instruction is scheduled so that learning can continue wherever the student might be. When Yukon Public School has declared a Continuous Learning day then student will utilize their devices at home for online instruction with their teachers. Typically, when traditional, in-person instruction is happening, students in our elementary and intermediate grade levels will keep their device at school in the classroom and return it to a cart at the end of the day for charging.

How do I print or setup a printer?

Please visit for a step-by-step tutorial on how to add a printer to your device and print.

If you have issues setting up a printer or printing, We recommend saving files to the students Google Drive and then sharing/accessing/sending it to a windows or mac device to print instead.

**Google Cloud Print, Google's cloud-based printing solution will no longer be supported as of December 31, 2020. Beginning January 1, 2021, devices across all operating systems will not be able to print using Cloud Print.**

Google Cloud Print will be deprecated in December 2020.

  • Before the end of 2020, we recommend that you find an alternative printing solution for your Chromebook.

    • Most Cloud Print printers will still work with Chromebook’s built-in printing system. Follow the steps below to set up your printer and find out if it's compatible with your Chromebook.

  • On January 1, 2021, Google Cloud Print will no longer be supported and devices across all operating systems will not be able to print using Google Cloud Print.

  • You will still be able to save to Google Drive after January 1, 2021.

Set up your printer

Step 1: Connect to the internet

  1. Turn on your printer.

  2. Connect your printer to a network. If you need help, follow your printer manufacturer’s instructions.

  3. If you haven’t yet, turn on your Chromebook and sign in.

  4. Connect your Chromebook to the same network as your printer. Learn how to connect to Wi-Fi.

Step 2: Print a page

  1. To print the page, image, or document you’re viewing, press Ctrl + p.

  2. Next to "Destination," select the Down arrow .

  3. Select See more...

  4. Choose your printer.

    • Tip: Some printers will automatically appear on this list. If you don’t find your printer on the list, select Manage.

  5. Select Print.

Add your printer to your Chromebook

  1. At the bottom right, select the time.

  2. Select Settings .

  3. At the bottom, select Advanced.

  4. Under "Printing," select Printers.

  5. Under "Available printers to save," next to your printer, select Save.

  6. Check that your printer appears at the top, under "Saved printers."

Tip: If your printer doesn’t appear, try turning your Chromebook’s Wi-Fi off and on.

Find a compatible printer

You can use these resources to find out if your printer works with Chromebook.

Canon - Supported Inkjets

Epson - Printers in US

HP - Print from Chromebook to HP devices
Supported HP drivers("Chrome OS Support" column)

IPP Everywhere printers

Kyocera - Compatible printers

Lexmark - Lexmark printers

Next steps

How is my student protected online?

Yukon Public Schools has invested in Securly which filters web content at the school site, as well as on any network worldwide. This means that no matter where your student chooses to go online with their device, they are protected. Securly also monitors student internet and email usage to ensure that students are using the device appropriately and responsibly and abides by student privacy protection regulations, such as COPPA, FERPA, and CIPA.

How do I report an issue or get help with my chromebook?

We encourage students and parents to try basic troubleshooting steps first. More information can be found here:

My child is leaving or withdrawing from Yukon Public Schools, how do I return my child's device?

Please complete our Student Technology Return form at: and return all district issued equipment to your child's school principal, office, or library media center on their final day of attendance or the date you complete withdrawal paperwork. A copy of your completed form should be kept with the returned equipment at all times.